FAQs

Frequently Asked Questions (FAQs).


Q. How much does it cost to have your furniture delivered?

A. Our delivery fees are $59 on orders up to $1000. On orders over $1000, the fee is 6% of the total.

Q. Can I pick up my purchases?

A. We offer customer pick up 6 days a week. You can pick up your purchases are our warehouse located at 1305 Baker Road in Virginia Beach at the corner of Baker Rd and Thurston Ave.

NEW Pick Up Hours Effective Immediately:
Monday, Tuesday, Thursday, Friday, and Saturday: 9 am - 6 pm
Sunday: 12 pm - 5 pm
There are no pick up hours on Wednesdays

For faster service, please call one hour ahead of your planned arrival time so that we may begin processing your order: (757) 460-3391

Q. Are there any employment opportunities?

A. Yes. Please click here to visit the employment section of our site.

Q. Can I purchase this sofa in a different fabric? If yes, how long will it take?

A. Yes, Many of our selections come in other colors and fabrics, please see your store associate for specific details.

Q. Where are you located?

A. Click here to find the location nearest you.

Q. Is it difficult to establish credit at Grand?

A. No. Grand offers flexible financing plans, click here to apply online for credit.

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