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Career Opportunities


Join Our Team.

Open the door to new opportunities to achieve your professional dreams when you join our team. If you're looking for a great place to work where smiles, great attitudes, and passion are required, we want to talk to you! We're currently seeking hardworking, motivated professionals who want to grow with us as we continue our legacy of providing quality furniture at affordable prices for everyone. We're more than great - we're GRAND!

Benefits & Compensation






Current Openings


Accounts Payable — Expenses Specialist

Purpose:

The AP-Expenses Specialist is responsible for performing accounting and clerical duties related to the efficient maintenance and processing of accounts payable transactions.

Essential Functions:
  • Assemble, review and verify invoices and check requests
  • Set invoices up for payment
  • Enter and upload invoices into system
  • Rack expenses and process expense reports
  • Post transactions to journals, ledgers and other records
  • Monitor accounts to ensure payments are up to date
  • Research and resolve invoice discrepancies and issues
  • Develop and maintain Excel spreadsheets
  • Data entry & expense report handling
  • Provide supporting documentation for audits
  • Maintain confidentiality of organizational information
  • File accounts payable documents by payment date
  • Organize the invoices in folders that represent each day of the month

Physical Demands / Environment:
  • This is primarily an office role. Long periods of sitting, computer work and attention to detail required.

Tools / Equipment:
  • Must be proficient in Microsoft Office, and Microsoft Excel. Access experience a plus*

Education and Training:
  • High School Diploma or GED required, College Degree preferred.

 

Assistant Warehouse Manager (PM)

Purpose:
The Assistant Warehouse Manager is responsible for overseeing all aspects of the warehouse efficiencies in the absence of the Director of Distribution. On a daily basis the PM Assistant Manager is responsible for all inbound activities.

Essential Functions:
  • Ability to multi-task with accuracy and efficiency.
  • Responsible for ensuring that all inbound receipts are complete and free from damage by managing the Receiving and ShopTeams through daily strategic planning and follow up.
  • Ability to resolve problems with critical thinking skills and remove roadblocks with minimal supervision.
  • Responsible for communication and support of HR Initiatives, including but not limited to: hiring, performance management, implementation and adherence to policies and procedures.
  • Must support GrandBrand Core Values on a daily basis.
  • Must be able to work a schedule that supports the needs of the business.

Job Requirements:
  • Knowledge of computerized inventory and tracking systems
  • Ability to attend and communicate strategic plans during meetings and presentations.
  • Communication skills: must possess excellent interpersonal skills and a high level of integrity and be flexible responding to internal and external customer requirements.
  • Must be certified to operate machinery and ensure safety practices are being followed by all employees.

Physical Demands / Environment :
  • This is primarily a warehouse role. Moderate walking, standing and/or climbing; heavy lifting and carrying, stooping, bending, kneeling and reaching. Working in conditions that are not climate controlled.

Tools / Equipment:
  • Must be proficient in Microsoft Office, and inventory control programs.

Qualifications:
  • College degree preferred with at least 5 years of experience in warehouse leadership roles.

Credit Relationship Coordinator

Purpose:
The credit relationship coordinator position is designed to support the GrandBrands Customer Service Department and Retail Stores. This position primary responsibility involves processing customer-financed contracts and contacting customers regarding their accounts. This position will provide strategic management of accounts and relationships with customers in the following areas:

  • Processing new and add-on contracts
  • Maintaining customer records
  • Processing payments

The Credit Relationship Coordinator position is an entry-level position and supporting role within the GrandBrands customer service department. Interested candidates should excel in customer service, listening phone skills, resolving conflict and identifying customers' needs with account management, multi-tasking and quality assurance.

Essential Functions:
  • Greet and welcome guests in a professional manner
  • Opens new guest accounts and provides information to the new and prospective guest by explaining GrandBrands products and services
  • Provide in-person and by-telephone general and specific related information concerning GrandBrands products or policies
  • Respond to guests’ requests, problems, and complaints, resolving issues, and/or directing them to the appropriate person for specific information and assistance.
  • Answer questions, provide information and/or route calls appropriately
  • Processes all guests’ transactions in person, and/or via phone
  • Utilizes tact and experienced-based knowledge to research and resolve guest inquiries explaining specific policies, procedures, products, and/or services


Job Requirements

Knowledge, Skills and, Abilities:
  • Good organizational, written, telephone, and verbal communication skills
  • Good communication, analytical and interpersonal skills for communications involving guest and coworkers
  • Multi-tasking with phones and customers in-person.
  • Ability to work with a high sense of urgency and take personal initiative
  • Effective problem-solving skills

Qualifications

Required Experience:
  • Previous customer service experience
  • Proficiency in MS applications (Word, Excel, PowerPoint) 
  • A desire to excel and achieve excellence

  • Education:
    • High School diploma or GED


    Working Conditions

    Mental Demands/Physical Demands/Environment Factors:
    • Communicate with diverse population
    • Capable of working independently without supervision
    • Be able to sit and stand for long periods of time
    • Ability to work as part of a team
    • Ability to work overtime
Delivery Driver — Shuttle/Repo Drivers

Reports to: Asst. Distribution Center Manager

Department: Distribution Center

Purpose:

The Delivery Driver must ensure safe operation, loading and unloading of a given delivery truck. The Delivery Driver ensures safe and timely deliveries to customer locations. The Driver will maintain vehicle(s) with correct fluids, clean interior/exterior and timely completion of delivery records. The Delivery Driver ensures all deliveries are made to customer's place of business and/or job site.

The Delivery Driver Associate will work in a team environment to meet overall Distribution Center production goals and objectives. The Delivery Driver assists with cleanliness throughout the Distribution Center and ensures a safe working environment

Essential Functions:
  • Delivery and set up of furniture in customer's home, removing old furniture when necessary. Complete all paperwork involved.
  • Meets or exceeds performance standards determined for each of the functions with assigned duties.
  • Help with work orders as part of the daily delivery route.
  • Help upload freight trucks.
  • May help unpack and sample merchandise to the sales floor.
  • Responsible for the condition of the truck and responsible to write daily truck maintenance reports.
  • Supervise work of Delivery Helper.
  • May inspect and touch up merchandise prior to loading.
  • Verify the contents of inventory loads against shipping papers.
  • Obey traffic laws and follow established traffic and transportation procedures.
  • Backup Distribution Center duties when not on a delivery.
  • Operate vehicle in a safe and courteous manner.
  • Perform other duties as assigned.

Secondary Duties

  • Assists other departments as needed where trained
  • Unloading
  • Tagging
  • Prepping
  • Return to Stock
  • Customer Pick Up
  • Delivery Driver Helper
  • Recycling
  • Cleaning
  • Assembly
  • Cycle Count
  • Lift Driver

Job Requirements

Knowledge, Skills and Abilities:
  • Strong verbal and written communications skills.
  • Ability to effectively communicate with customers and associates.
  • Problem solving skills.
  • Must be able to be Department of Transportation qualified and keep all licenses and other required documents current.
  • Must be able to read maps and follow oral and written instructions


Qualifications

Required Experience:
  • 1-year previous warehouse or janitorial experience preferred
  • Education:
    • High School diploma or GED.

     

Lift Operator Associate (Put away, Picking, Shuttle, Customer Pick Up)

Purpose:

The Lift Operator Associate is responsible in assisting material handlers in moving inventory in and out of bin locations while properly documenting all inventory movements. The Lift Operator Associate will work in a team environment to meet overall Distribution Center production goals and objectives. The Lift Operator assists with cleanliness throughout the Distribution Center and ensures a safe working environment.

Primary Functions:
  • Performs the picking, pulling for delivery and customer pick up areas.
  • Meets or exceeds performance standards determined for each of the functions with assigned duties.
  • Practices safe and secure material handling methods and distributes merchandise properly in accordance with product handling standards.
  • Practices safe and secure loading methods to utilize the maximum amount of space and avoid damages.
  • Reports errors found on documents to supervisor.
  • Completes all documentation neatly and accurately using RF equipment.
  • Stamps merchandise.
  • Operates manual and mechanical equipment in a safe and efficient manner.
  • Maintains a safe and clean work environment.
  • Utilizes Distribution Center Management System.
  • Completes yearly scheduled safety and procedure training.
  • Performs picking and putaway processes at elevated heights (20’ – 40’).
  • Maintain a safe work environment, including performing job functions in a safe manner, daily inspections of equipment, and maintaining good housekeeping practices.
Secondary Duties:
  • Assists other departments as needed where trained
  • Unloading
  • Tagging
  • Prepping
  • Return to Stock
  • Customer Pick Up
  • Delivery Driver Helper
  • Recycling
  • Cleaning

Job Requirements

Knowledge, Skills and Abilities:
  • Strong verbal and written communications skills.
  • Ability to effectively communication with associates.
  • Problem solving skills.
  • Basic numerical reasoning skills
  • Ability to complete paperwork in an accurate, neat and efficient manner.
  • Demonstrates advanced knowledge of Distribution Center Management System (GERS).
  • Ability to work independently.
  • Maintain appropriate attendance standards.

Qualifications

Required Experience:
  • 3 – 5 years lift driver experience.
  • Must be able to become certified in order to efficiently and safely operate a forklift within the time frame specified by management.
  • Education:
    • High School diploma or GED.

     

General Warehouse Associate

Purpose:

The General Warehouse Associates' primary role is to become certified and flex between departments as needed to include Lift Driver Dept, Staging Dept, Receiving Dept, RTS Dept, Customer Pick-up Dept, Repo Dept, and Floor Support.

Essential Functions:
  • Perform the picking, pulling for the delivery and customer pick up areas
  • Receives, and assembles furniture and other related products per furniture plans and blueprints, using small hand-held power tools
  • Load and position merchandise into delivery line in reverse loading order
  • Check all merchandise off manifest by SKU and description as it is loaded (e.g. if the order calls for a queen headboard and it is a full headboard, do not load the incorrect merchandise)
  • Open all case goods and ensure setup is ready along with hardware
  • Inspect all merchandise and ensure there is no damage
  • Receives and unloads merchandise both manually or with equipment such as forklifts and hand dolly
  • Unload and unpack new merchandise shipments, and prepare them for the selling floor by preparing merchandise to include assembly, cleaning the product, and attachment of accessories if needed
  • Deliver new merchandise to the appropriate department for placement on the selling floor or stock area

Job Requirements

Knowledge, Skills and Abilities:
  • Strong verbal and written communications skills
  • Problem solving skills
  • Ability to give attention to detail

Qualifications

Required Experience:
  • Distribution experience preferred
  • Education:
    • High School diploma or GED.

     

Sales Associate

Purpose:
Sales Associates are vital to delivering the guest experience that offers a distinctive shopping experience and drives sales results. While all positions within GrandBrands require working as part of a team to meet department and store objectives, your individual responsibilities as a Sales Associate may include demonstrating outstanding guest service and selling skills.

Essential Functions:
  • Meeting and making a connection with guests, asking questions, and listening to their needs, then giving options and advice on meeting those needs.
  • Inspiring the guest to purchase, celebrating the purchase, and creating a lasting positive impression of you, GrandBrands, and the overall experience.
  • Maintain a professional attitude with sincerity and enthusiasm reflecting GrandBrands commitment to our guest – the most important person in our stores.
  • Develop product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the guest.
  • Maintain sales goals and selling standards as specified by management.
  • Must be able to produce a level of sales required by management and GrandBrands policy by connecting with guests, selling products, and meeting their needs.
  • Reinforce guest selection (Opening the Sale).
  • Give suggestions and add-ons sales.
  • Explain special financing plans, delivery procedures, warranties, etc.
  • Produce and maintain a level of sales goals required by management and serving guests by selling products and meeting their individual product & service needs.
  • Utilize all channels available to maintain connections with our guests (personal contacts, letters, email, thank you notes, and special promotional contacts).
  • Coordinate delivery with guests and logistical personnel. Follow up with guests on a timely basis before and after their pickup or delivery.
  • Maintain and assist in keeping the showroom attractive and neat. 
  • Accurately complete appropriate paperwork for all sales. 
  • Maintain working knowledge of automated systems relative to sales.
  • Regular, dependable attendance and punctuality.


Job Requirements

Knowledge, Skills, and Abilities:
  • Excellent verbal and written communication skills with the ability to
  • communicate clearly and effectively in all situations
  • Excellent guest service skills
  • Knowledge of or ability to learn furniture styles and products
  • Computer literacy
  • Excellent communication skills
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

Qualifications:
  • 2 — 5 years of sales experience, preferable in retail and/or furniture

  • Education:
    • High School diploma or GED


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